Glossary

Terms that appear in this Trust Center, explained in plain language.

Connection pooler: A piece sitting between the application and the database that reuses and distributes connections, so that many simultaneous users and processes do not exhaust its capacity.
Encryption at rest: Protection of data while it is stored, so that it cannot be read without the corresponding key. In Dyncloud it applies to secrets — credentials, keys and tokens — kept encrypted in a dedicated manager.
Encryption in transit: Protection of data while it travels over the network (for example, between your browser and the application), using HTTPS/TLS.
Failover: Automatic handover from a failing piece to its secondary copy, with no manual intervention and without restoring a backup.
DPA (Data Processing Agreement): Contract that regulates, under the GDPR, how the processor handles personal data on behalf of the controller.
Horizontal scaling: Growing by adding more instances serving in parallel.
Instance: Each of the running copies of a component. Several instances of the same thing share the work and cover for one another.
Kubernetes: The industry's open standard for orchestrating containerized applications: it runs them, monitors them and repairs them automatically.
MFA / 2FA (two-step verification): An access method that requires, in addition to the password, a second factor (for example, a code), strengthening security.
High availability (HA): The ability of a system to keep running through failures, without noticeable interruption.
Node: Each of the machines making up the cluster. If a node fails, its components are rescheduled onto the others.
PITR (point-in-time recovery): The ability to restore a database to the state it had at a specific moment in the past.
Processor: The party that processes personal data on behalf of the controller. In Dyncloud, Dynapps Spain.
Controller: The party that decides what personal data is processed and for what purpose. Normally, you as the customer.
Rate limit: The maximum throughput of requests accepted per unit of time, so that anomalous traffic does not degrade the service. It is adjustable.
Replica: A synchronized secondary copy of a component — typically the database — ready to take over from the primary.
GDPR: General Data Protection Regulation of the European Union.
RPO (recovery point objective): The maximum amount of data (measured in time) that could be lost in an incident.
RTO (recovery time objective): The maximum expected time to restore service after an incident.
SLA (Service Level Agreement): Document that defines the service commitments: availability, response times, etc.
SSO (single sign-on): Accessing the application with your corporate identity provider's credentials, without additional passwords.
Sub-processor: A provider the processor relies on for part of the processing (for example, storage of backups).
TLS: Encryption protocol that protects communications over the Internet (the "s" in HTTPS). Dyncloud uses TLS 1.2 and 1.3.
Vertical scaling: Growing by assigning more resources (compute and memory) to the same instance.